Frequently Asked Questions
Everything you need to know about ReformA professional beauty products.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location, typically arriving within 10-14 business days.
Are ReformA products cruelty-free?
Yes, we are committed to ethical beauty. All ReformA products are 100% cruelty-free and are never tested on animals at any stage of production.
What is your return policy for opened cosmetics?
Due to hygiene and safety regulations, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer professional discounts for salon owners?
Absolutely. Licensed beauty professionals and salon owners can apply for a ReformA Pro account to access exclusive wholesale pricing and bulk order discounts.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.